Your Information Is Safe with Us.
The City of Fairmont is committed to keeping your personal information accurate, secure, and confidential. To keep your information strictly confidential, we protect it with physical and electronic safeguards, and we make sure that we abide by applicable federal security standards. We regularly review our processes and keep abreast of new technology. We do not allow anyone to have access to your information unless authorized. In addition, we require all outside firms and agencies we hire to help us with any part of our billing and collecting, to maintain the confidentiality of your information in accordance with this Privacy Policy and to comply with all applicable laws.

We want your information to be accurate and up-to-date. We follow reasonable commercial standards to maintain your information accurately. If you notify us of inaccurate information or outdated information, we will investigate and take appropriate action.

We do not permit list brokers, mail-order businesses, telemarketers, or other marketing firms to contact you to promote their services or products, and we do not sell, lend, or give out your information for this purpose. If you are a former customer, we maintain the confidentiality of your information as if you were still a customer.

We may gather information about you from:

• Our experience with you. This information includes, for example, your name and address, balance, and transaction and payment history.
• Your account applications or other forms that you fill out and provide to us.
• Other municipalities or government agencies.

In addition, federal and state law allows us to share the types of information described above without your specific permission when the information sharing is:

• With companies that we hire to perform necessary servicing functions at our direction.
• With certain nonaffiliated companies we use to perform services on our behalf and at our direction to help us communicate with you.
• As required under the Federal Freedom of Information Act.

When we share information with nonaffiliated parties, we have written agreements that require them to keep the information safe and confidential and to use it only for the purposes we specify.

Please note that you cannot instruct us not to share information for the purposes noted above. This information sharing facilitates maintenance and servicing. In addition, we may report your information to government regulators, law enforcement agencies, or to companies such as credit bureaus, as permitted or required by law in connection with a fraud investigation or in response to a subpoena or legal process.

This Privacy Policy and our practices are subject to change. We will update the policy to reflect any significant changes.